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Mac and Synapse

Posted: Tue Jul 22, 2014 5:17 pm
by EnterTheChambers
I just bought a new macbook pro and downloaded the appropriate software. When I plug in the synapse to the mac via USB (which has a kick pad attached to it) the mac gives no indication it acknowledges the hardware. When I open the MANDALA software and load a sound into the 'center' position in pad 1, the kick registers in the software. However, when I open the SYNAPSE software, it says it does not detect the synapse hardware. any thoughts? I'm new to mac.