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Upon turning on V3

Posted: Tue Sep 23, 2025 6:22 am
by DougJam
Hello
When I fire up my setup, 7 mandalas with a powered hub, I often have at least one drum that doesn't engage. I'm relatively sure that the red light indeed comes on, but no sound comes form the drum and it doesn't register on the cell in Battery. I have to shut off and restart the drum form the powered hub. Not a big deal, just a curiosity why this may be happening, seems to be more with the one drum more often than with the others, but has happened with multiple drums in the past. Any ideas?

Re: Upon turning on V3

Posted: Tue Sep 23, 2025 5:01 pm
by admin
What powered hub are you using? Not all hubs are created equally, including individual ports on the hubs themselves. The same goes for the individual USB ports on the computer you are connecting the hub to. Try other port combinations.

One important thing to check when that happens after you fire up your setup is if all 7 of the pads are showing up in the MIDI Studio window of Audio MIDI Setup (Mac) or under Sound, video and game controllers in Device Manager (Windows). That would be a better initial troubleshooting step than if Battery registers or if the red light is on or off.