Mandala Drum Forums

Powered USB hubs from Anker have worked well for us in the lab, and there have been positive reports about powered Atolla hubs. SS (SuperSpeed) would be preferable for any of them. Danny Carey uses a Coolgear powered hub.

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First thing to do would be a mechanical recalibration of the rims as covered on p.10 of the manual (https://manual.mandalaV3.com). Then perform a center calibration as covered on pp.11-12.

If you still have issues after those steps then email tech support a video of what's happening and they can ...

This is an OS file-association issue. What’s actually happening is that when you double-click a .maxpat, your operating system decides which application “owns” that file type.

Since you have a standalone Max application (the Mandala Virtual Brain) installed on your system, your OS may have ...

The power light being on under a pad means it has gone through a successful USB identification. To troubleshoot in your case, with no pads connected open the MIDI Studio window of Audio MIDI Setup and delete any greyed out icons of 'Mandala_V3'. Then connect one pad at a time directly to a USB port ...

V3 polyphony is 'Any number of rim zones can be triggered simultaneously along with a single surface zone'. Keep in mind though that V3 surface zones (z1-z4) will detect extremely tight flams in order to essentially trigger multiple surface zones simultaneously. Also, Mandala rim zones (r1-r9) are ...

Your v2 pad could be up to 18 years old so this may be a case where it needs a center calibration or is saved with a MIDI output config not recognized by Ableton. You can download the Mandala v2 Virtual Brain v1.6 listed under MANDALA v2 in the Legacy Downloads section at https://mandaladrum.com ...

You could try disconnecting your pads and then using USBDeview to uninstall all inactive entries for your Mandalas and then rebooting to force Windows 10 to create new clean entries for each pad.

There's also the possibility that it could be related to exactly which USB ports the pads are connected ...

What powered hub are you using? Not all hubs are created equally, including individual ports on the hubs themselves. The same goes for the individual USB ports on the computer you are connecting the hub to. Try other port combinations.

One important thing to check when that happens after you fire ...

That looks like it will protect the pads well for short trips. If you ever store them for an extended time in that case you can also insert the round plate sized pieces of foam that were on the surfaces of your pads when they shipped to keep your surfaces nice and flat.